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Step-by-step process and module architecture

From the table scan to the kitchen bon: the modules interlock.

No app for guests, no bon chaos at the pass, no 15-30% platform commissions. GastroFlow combines digital menu with allergen labelling, QR table order, KDS kitchen monitor and kitchen receipt, waiter call and mobile payment at the table for a process for Vienna, Graz, Linz, Salzburg and Innsbruck. RKSV in Austria (QR code document) and KassenSichV & TSE in Germany belong to the institution.

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1 Flow Menu · Digital menu

Guest scans QR code & discovers your menu in 0.3 seconds

Once the guest sits at the table, a simple camera scan opens the interactive menu. No app download, no login, no password. The menu loads lightning fast and immediately awakens appetite with juicy pictures.

  • ✓ Live synchronization: adjust prices, daily recommendations or sold-out dishes in 10 seconds – immediately active on all tables.
  • ✓ EU allergen and additive filters: labelling according to LMIV (gluten, lactose, nuts, etc.). Guests filter themselves – protects against errors and queries.
  • ✓ Auto multilingualism (DE / EN / IT): International guests order confidently in their mother tongue.
Gastansicht · Smartphone Keine App nötig
QR

Tisch 04 · Wirtshaus am Ring

Kamera erfasst Code > Menü öffnet sich in 0,3s

Allergenfilter aktiv: Glutenfrei, Laktosefrei 3 Treffer

94 % der Gäste empfinden QR-Speisekarten als modern und unkompliziert.

2 Flow Order · Table ordering & upselling

1-Click Order with additional psychological turnover

Guests put together side dishes, cooking steps and extras by tap. Smart suggestions (e.g. aperitif, dessert, matching wine) increase the average bon value by 15-22%.

  • ✓ No waiting to wave: When the glass is empty, guests spontaneously order a second round without having to search for the waiter.
  • ✓ Tipping option: Pre-configured tip buttons (5%, 10%, 15%) ensure the service staff fair top tips.
  • ✓ Flexible payment: Apple Pay, Google Pay, credit card (2-3.5% transaction fees, 0% Fenix commission; digital card withdrawals after 1 month security check) or classic cash at the staff.
Warenkorb & Upselling +22 % Zusatzbon
1× Wiener Schnitzel vom Kalb € 24,50
Dazu empfohlen: Grüner Veltliner DAC 1/8l
+ € 4,80
Trinkgeld gewählt: + 10 % (€ 2,93)

Höhere Zufriedenheit, weil Gäste sofort bestellen können, wann sie wollen.

3 Flow Kitchen & Live-Desk

Automatic Station Routing & KDS Monitor

No lost notes, no misbonings. GastroFlow automatically separates food and drinks and sends them immediately to the appropriate station – with acoustic signal and digital urgency timer.

  • ✓ Station routing: Kitchen sees kitchen cans, bar sees drink cans. No running effort between stations.
  • ✓ Gear control: starters, main courses and desserts are called up in a structured manner (call-back function).
  • ✓ Status pipeline: Bons change from NEW to IN PREPARATION to SERVED – the service immediately sees what is available on the pass.
Flow Kitchen · KDS Leitstand Station: Küche Pass
Tisch 04 · BON #104 NEU (0:38 Min)

1× Wiener Schnitzel (Kalb)

+ Petersilerdäpfel · Preiselbeeren

Tisch 08 · BON #102 IN ARBEIT (4:12 Min)

2× Tafelspitz mit Apfelkren

Bons lassen sich auf jedem Browser, Tablet oder Bondrucker ausgeben.

4 Flow Reserve · 24/7 table booking

Commission-free table reservation around the clock

Allow guests to make reservations online 24/7 – directly on your website, without charges to booking platforms. With automatic confirmation, SMS/email reminder and intelligent table capacity logic.

  • ✓ €0 booking fee: No €1.50 to €3.00 per guest as with third party providers. Full margin from reservation one.
  • ✓ Automatic no-show reduction: Friendly SMS and email reminders before the appointment dramatically reduce no-shows.
  • ✓ Integrated waiting list: With a full house, guests move automatically as soon as a table becomes free.
Flow Reserve · Kapazitätsplan 24/7 Aktiv
Heute, 19:30 Uhr · 4 Personen BESTÄTIGT

Gast: Dr. Florian Weber · Tisch 06 (Gastgarten)

Automatische SMS-Erinnerung gesendet 0 € Portalabgabe

Sparen Sie Hunderte Euro Buchungsgebühren jeden Monat.

5 0% commission & legal certainty

100% own guest data, RKSV Austria & 0% submission

While supply companies extract your customer data and demand a margin of up to 30%, GastroFlow retains 100% of your sales and regular customer relationships. Completely legally compliant for Austria and Germany.

  • ✓ 0% Fenix commission: fixed, transparent monthly tariff. For cash payment 0 € fees, for card payment only bank transaction fees (2–3,5 %). Digital card withdrawals after 1 month security check.
  • ✓ Austrian RKSV : Signed QR code document with start document and signature verification – absolutely compliant with the tax office.
  • ✓ Own WordPress database ( DSGVO ): No disclosure to third parties. Use your guest data for your own actions and events.
Betriebswirtschaftliche Bilanz Reiner Gewinn
Fremdes Portal (20 % Provision) Bei 12.000 € Monatsumsatz
− € 2.400,00
GastroFlow (Monatstarif 189 €) Reiner Cashflow im Betrieb
+ € 2.211,00 Ersparnis

GastroFlow bezahlt sich selbst – Monat für Monat.

Stressfreier Einstieg

Turnkey in operation in 48 hours

You don’t have to be a tech expert. We take over the furnishing of your menu, tables and stations turnkey for you.

Day 1

1. Menu import

Send us a menu and drinks card by PDF or photo. We fully record all dishes, prices, LMIV allergens and images.

Processing time: ca. 4–6 Stunden
Day 1

2. QR-Codes & Aufsteller

You will receive ready-to-print PDF templates or fine table displays with your logo and table-numbered QR codes in the corporate design.

Design: Passend zum Interieur
Day 2

3. Hardware & Stationen

Connect your existing iPads, Android tablets or monitors easily via the web browser. KDS monitor for Pass & Schank immediately operational.

Installation: Plug & Play im WLAN
Day 2 · Start

4. 20-Min. Schulung & Start

In a short 20-minute team training, your staff will learn all the functions. Then you start relaxed in the first error-free service.

Service start: 100% Go-Live Guarantee
Maximum flexibility

Works with your existing hardware

No expensive special equipment, no maintenance contracts for hardware. Use commercially available tablets and printers.

Tablets & Monitore

Runs on Apple iPad, Android tablets (Samsung, Lenovo), Amazon Fire HD or touch all-in-one monitors.

Bondrucker (Optional)

Supports common thermal printers (EpsonTM-T88, Star Micronics) via LAN, WLAN or Bluetooth.

Kartenterminals

Payments directly online on the guest’s smartphone or on the waiter’s usual mobile SumUp/card reader.

Frequent questions about the process

No, absolutely not. The guest scans the QR code with the normal camera app and the digital menu immediately opens in the browser. This reduces hurdles and ensures maximum acceptance from the first minute.

Of course. GastroFlow is an assistant, not a compulsion. Guests who prefer to order in person do so as usual. The service staff then simply records the receipt via the waiter tablet – everything runs together in the same KDS.

The mobile web application is extremely slim and charges within milliseconds via the normal mobile network (4G/5G) of the guests. A local guest WLAN is not mandatory.

Yes, 100%. GastroFlow supports RKSV compliant documents with QR code and cryptographic signature for Austria as well as KassenSichV & TSE for Germany. Start document, monthly export and GoBD files for your tax advisor are integrated.

Cash payment and table order are immediately fully active from day 1. Digital card payments (Apple Pay, Google Pay, credit card) are unlocked verified after 1 month for security reasons. Fenix charges 0% commission – only bank transaction fees (2-3.5%) are incurred by the payment provider for card payments.

Ready to revolutionize your process?

Test GastroFlow 30 days without obligation – monthly cancellable, 0% commission.

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