We help with day-to-day operations.

Incident, license, domain or website care — a short message is enough. Target: reply within one business day.

Channels

How to reach us.

Email
office@fenix-web.online — Target: reply within one business day. Mon–Fri, 9–18.
Documentation
GastroFlow docs — Setup, modules, API.
FAQ
Common questions for evaluation and operations.

Support form

For ongoing operations, not new projects. Sales and demos go through Contact.

Name

Email

Phone (optional)

Subject

Domain / location (optional)

Message

By submitting you agree that we use your details to handle the request. No newsletter. Fields marked * are required.

FAQ

When do I use Support vs Contact?

This form: incident, license, domain, ongoing operations. New offer, plan choice, website project: Contact.

The license is no longer tied to the domain — what now?

Domain changes or another location belong here, not sales. The full answer is in the GastroFlow FAQ.

Is GastroFlow a POS?

No. GastroFlow is operations software. Fenix Web’s cash register is NeoPOS. Austrian RKSV applies to POS systems, not GastroFlow.

Is there a demo without payment?

Yes. Under Demo order as a guest or accept at the desk — no card, no real order.

All operator questions: GastroFlow FAQ. No matching answer? Request support.